4.7 / 5
4.7 out of 5 stars
overall rating
Parking:
4.0 out of 5 stars.Amenities:
5.0 out of 5 stars.Maintenance:
5.0 out of 5 stars.Staff:
5.0 out of 5 stars.Value:
5.0 out of 5 stars.Location:
5.0 out of 5 stars.Noise:
4.0 out of 5 stars.
Posted On: 2/7/2020
Apartment Living
I've moved into a new apartment. It's very nice. The staff is so nice. Thank you all so much!!!!
I've moved into a new apartment. It's very nice. The staff is so nice. Thank you all so much!!!!
By: Annie Ferguson
Thank you so much for the kind words and feedback. We are happy to see that you are enjoying your home here and appreciate you choosing Crossgates Apartments as your home.
Source: Property Site
5.0 / 5
5.0 out of 5 stars
overall rating
Parking:
5.0 out of 5 stars.Amenities:
5.0 out of 5 stars.Staff:
5.0 out of 5 stars.Value:
5.0 out of 5 stars.Location:
5.0 out of 5 stars.Noise:
5.0 out of 5 stars.
Posted On: 9/3/2019
So far so good
I just moved into Crossgates this weekend and so far everything is going ok. The apartments are nicely sized for a fami...
I just moved into Crossgates this weekend and so far everything is going ok. The apartments are nicely sized for a family and everyone has been helpful with making moving a smooth transition. Look forward to staying here and being glad to call this place home.
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By: Simeon Weatherby
Verified Resident
Simeon, thank you for taking the time to leave us this amazing five star review. We are happy to see that you are enjoying your home here and appreciate you choosing Crossgates as your new home. Please let us know if you ever need anything.
Source: Property Site
5.0 / 5
5.0 out of 5 stars
overall rating
Parking:
5.0 out of 5 stars.Amenities:
5.0 out of 5 stars.Maintenance:
5.0 out of 5 stars.Staff:
5.0 out of 5 stars.Value:
5.0 out of 5 stars.Location:
5.0 out of 5 stars.Noise:
5.0 out of 5 stars.
Posted On: 8/27/2018
Staff
I have been in Crossgates for 1 year and would not live anywhere else in Starkville. Amenities are all the were stated ...
I have been in Crossgates for 1 year and would not live anywhere else in Starkville. Amenities are all the were stated they would be, we have not been bothered by noise, and our neighbors have been very good to be around. The most outstanding element in our complex is the staff, including our past manager and staff and present. They are helpful, efficient, and it is great to visit the clubhouse, maintenance responds quickly and is equally friendly.
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By: Sue Lowe
Verified Resident
Sue, thank you so much for the five star review and positive comments. Our team works hard to provide the best possible customer service and we are happy to hear that we have succeeded with you.
Source: Property Site
3.5 / 5
3.5 out of 5 stars
overall rating
Parking:
4.0 out of 5 stars.Amenities:
4.0 out of 5 stars.Value:
3.0 out of 5 stars.Location:
3.0 out of 5 stars.
Posted On: 8/13/2018
Move in Successful
We had a bumpy start getting settled into Crossgates. There was a good bit of employee turnover from the time we turned...
We had a bumpy start getting settled into Crossgates. There was a good bit of employee turnover from the time we turned in our application. Then your web system failed. This actually turned out to be a blessing in disguise for us (probably not for others though). Because we didn't have a lease in place yet we were able to have a last minute change in the number of bedrooms we needed. Thankfully we were finally able to connect with the new Asst Mngr at Crossgates- Rachel and she worked very hard to get us settled into our current 2 bedroom even though we had originally applied for a larger apartment. She actually spent a lot of time on the phone with us (hours...) following up with us and making sure we had everything in place and our needs were being met. If it weren't for her, we would probably be living somewhere else. Thanks, Rachel, for helping us to get settled into the phase we wanted to live in and into the size of apartment we needed. Move in day was seamless, and we were very pleased with the new paint and carpets!
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By: Anonymous
Thank you for your feedback. We are happy to see that Rachel was able to assist you and create a positive experience. It is our goal to provide the best possible customer service and we appreciate you choosing Crossgates Apartment Homes. Thanks again.
Source: Property Site
